Question: My admissions advisor told me to call you. I have your application and I have all my documents but I donít know what to do next. How do I get this to you and what do I send.
Answer: We need to receive your competed ICA Application, your documents, and your evaluation processing fee in our offices before we can conduct the evaluation. If you are applying for graduate school admission in the United States, you need to provide us with your official transcript (or mark sheets for all your examinations) and your degree certificate. Your high school (secondary school) certificate is also important. The ICA Application for Education Credentials Evaluation lists all the documents you need to send, as well as the current fees. You may either email us your ORIGINAL documents or you may send us validated (notarized) copies of your documents through the United States Postal Service. You may send us your documents and fee by courier (FEDEX and UPS). We must receive your original ICA Application and your original fee by mail or courier before the evaluation can be processed. You may either scan and email your ORIGINAL documents or you may send validated copies by mail or courier service.
Question: I want to pay by credit card, so what do I do.
Answer: We do not accept credit cards, debit cards, gift cards, personal checks, travelerís checks, third-party checks, or foreign currency. We accept payment in United States dollars by money order, international money order, and bank cashierís checks. Money orders are available at most banks, post offices, grocery and convenience stores in the United States. Bank cashierís checks are available at banking centers.
Question: What documents do you need. Iím helping my friend and I donít know what to do. I have your application form already.
Answer: We need all your friendís school documents list on the ICA Application (high school diploma, degree certificate, transcript Ė or mark sheets), her completed ICA Application, and the fee for the type of evaluation your friend is requesting. If your friendís documents are in a foreign language, we must receive a copy of the original documents in the native language together with English-language translations.
Question: I want to use a different companyís application form to send you my documents. Arenít you guys all the same?
Answer: We must receive a completed ICA Application. We do not accept proprietary applications belonging to another credentialing agency. All agencies have different policies and procedures. Fees and processing times differ by agency.
Question: I canít get you my transcripts because my school wonít give them to me. So Iím going to send you my friendís transcripts. She went to the same school and we were there at the same time, so can you evaluate her documents but use my name instead in your evaluation.
Answer: Please do not apply for evaluation to this agency if you are unable to comply with the document requirements. All documents for evaluation must be official, and must list the studentís legal name, dates of attendance, examination results, and date of graduation (if applicable).
Question: I have all my documents. I brought everything with me. You donít need it from my school because they gave me everything.
Answer: Educational credentials for dental licensure (and other health professions) require a process of primary source verification. This means that your official transcripts, verification of your rotating clinical internship period, document contact hours for course attendance, verification of pass/fail attempts, and a syllabus with course descriptions for the exact program completed must be received directly in this office from your school. We must also receive verification of your professional standing from the registration or licensing body in your country of education. Primary source verification is an independent verification procedure that is required by licensing jurisdictions in the United States, as well as many insurance companies. Academic documents must be received in this office directly from your school with the completed and signed Transcript Request From for Educational Institutions.
Question: My school doesnít have transcripts. They donít have those kinds of things in my country. My school is in a foreign country. What do I do.
Answer: All schools in every country issue transcripts. The terminology may differ(your official academic documents may not be titled ďtranscriptsĒ by your school). A transcript is essentially a listing of the subjects you attended, and the grades, marks, or examination Terminology (what something is called) varies by country. If your school issues mark sheets, each subject must be identified by a course or subject title. We do not accept ďPaper OneĒ , ďPaper TwoĒ, or an entry that cannot be identified as an actual course or subject title. The document should provide the dates of examination.
Question: Can you send me a copy of someone elseís documents so I can see what stuff you need so I can ask my school to give me something that looks like that
Answer: Request official documents from your school. If your school is a recognized and legitimate academic institution, the officials in the academic records office will know what to send us. We do not release academic records belonging to other students under the Privacy Laws of the United States.
Physical Therapy Licensure:
Question I am not licensed as a physical therapist in my country of education. Why do you still need the Verification of Status Ė Authorization to Practice Physiotherapy to be sent to you by the licensing Board in my country of education.
Answer: It is a requirement of the ICA credentialing process and a key element of primary source verification. The licensing jurisdiction or registration body in your country of education will verify your professional standing. If you are not licensed because you either did not take the final professional examination or because you failed the examination, the licensing or registration body in your country of education will verify your standing. The determination whether you are eligible for licensure in the United States is determined by the jurisdiction in which you are applying. Some jurisdictions in the United States believe that you must be licensed (or eligible for licensure) in the country in which you completed your professional education. Other jurisdictions do not require active licensure in the country of education.
Question: My school doesnít know if the government recognizes it so do I still need to ask them to send you something that says the government says its alright for them to be teaching.
Answer: Your school is required to send documentary evidence to us that is officially (governmentally) recognized to offer the course of training you completed. This is a part of primary source verification.